Frequently Asked Questions
How can we register on your Public Courses?
The following are the different ways of registering on our courses:
- Online – Browse the Training Plan, select the course, click on the button “Register Now” inside the course outline page.
- E-mail – Send the details of nomination to firstname.lastname@example.org
- Telephone – You may call us at +971 4 427 5400
- Fax – Fax the nomination or the booking form to +971 4 427 5401
- Post Mail – AZTech
P.O. Box: 74716
Dubai, United Arab Emirates
When will I receive the confirmation for my registration/s?
Upon receipt of the official request, we will process and confirm your registration within 1-2 business days.
How can I settle the fees?
The account can be settled by:
- Bank Transfer
- Credit Card
What do the Fees include?
The fee for the course includes instruction materials, documentation, lunch, snacks, coffee/tea. Accommodation charges are not included in the Course Fees.
What is your cancellation policy, in case I am unable to attend?
Request for course cancellation must be made in writing & received by AZTech three weeks prior to the course run date. A US$ 250/- processing fee will be charge per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although we would be happy to welcome a colleague who could substitute for you.
What is the daily timing for the courses?
The courses are typically run from 8:30 am – 3:30 pm inclusive of coffee/ tea breaks and lunch.
Will I receive any proof that I completed the course?
At the end of each course, a Certificate of Completion will be issued to delegates who attend and successfully complete the course.
Where do you usually conduct your courses?
AZTech courses are usually held at five star hotels in various global business destinations, notably Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, Las Vegas, London, Munich, New York, Qatar, San Francisco, Shanghai, Vienna…
Do you arrange accommodation for your delegates?
AZTech has negotiated special rates for a limited number of rooms in the hotels where the Course will be presented and we can assist you with your reservation. Early registration will help to secure a room at the reduced rates.
Aside from Public Courses, do you offer any other training services?
We also offer:
- Customized (In-house) Training & Development which is all about your organisation – we will work with you to identify your individual and company-wide training requirements and deliver a course that meets your needs.
- Consulting & Performance Solutions wherein we provide focused consultancy services to clients in the Region.
Where to send Feedback from Interested Parties?
Interested parties (sub-contractors, suppliers, accrediting bodies, local government units, and most importantly our clients) who wish to provide all types of feedback to the Company (on areas affecting or may have impact on the planning, delivery, monitoring and evaluating the effectiveness of training courses/learning services delivered) can do so through these various channels:
Email: email@example.com (Customer Service)
Phone: +971 (04) 427 5400
Facsimile: +971 (04) 427 5401
Online generic enquiry form: http://aztech.org.uk/contact-us/send-us-an-enquiry